How can we
help you?
Pick a topic below, or reach the team directly. We’re here for anything about your test, your results, or your account.
Common questions
Tests, results, biological age, privacy and delivery — answered plainly.
How it works
From ordering a kit to following a protocol, in four simple steps.
The science
PhenoAge, DunedinPACE, the hallmarks of aging, and graded evidence.
Results & turnaround
When results arrive, what your score means, and how to read your biomarkers.
Your account & data
Privacy, UK GDPR, exporting your data, and how we keep it secure.
Orders & refunds
Delivery, returns, replacement kits, and our refund policy.
Still need a hand?
Email the team and we’ll get back to you. For anything about a specific order, include your order reference so we can help faster.
Email hello@omniwo.comFind your starting point.
A two-minute assessment points you to the right panel — your first longevity-grade read is a week away.